Pricing

Our care providers set their own rates and will display these on their profiles. They may charge different rates for different types of activities or duration (e.g. for overnight, respite care, or bank holidays).

A small support fee of £4.20 per hour is added on to your providers hourly rate and included on your itemised invoice, which you will usually receive fortnightly or monthly, depending on what you agree with your care provider. If you want to know what the support fee covers, please visit our FAQs page.

As we have significantly lower overhead and management costs than traditional care agencies, we can charge less than our counterparts.

We are a community business so invest all income back into our care service – you can be reassured that we are committed to providing a first-class introductory service that benefits all residents in BS3 and the surrounding areas.

Payments:

We have different payment options available, but the simplest is online payments directly through our online platform. We can also take payments over the phone or onsite at our Southville Centre.

You pay the invoice directly to BS3 Community Care and we then transfer your payment to the care provider after deducting the support fee.