Pricing

Our independent care and support professionals set their own rates and will display these on their profiles. They may charge different rates for different types of activities or duration (e.g. for overnight, respite care, or bank holidays).

A small support fee of £4.40 per hour is added on to your professional's hourly rate and included on your itemised invoice, which you will usually receive fortnightly or monthly, depending on what you agree with your care professional. If you want to know what the support fee covers, please visit our FAQs page.

As we have significantly lower overhead and management costs than traditional care agencies, we can charge less than our counterparts.

As a not-for-profit social enterprise, our focus is on creating positive social impact rather than generating profit for shareholders. Any surplus we generate is reinvested into developing and sustaining the initiative, supporting our community of care and support professionals, and strengthening the neighbourhoods we serve.

Payments:

We have different payment options available, but the simplest and preferred method is online payments directly through our website. We can also take payments over the phone or onsite at our Southville Centre.

You pay the invoice directly to BS3 Community Care and we then transfer your payment to your care and support professional after deducting the support fee.