From Overwhelmed to Supported: One Daughter’s Story with BS3 Community Care
"I was suddenly thrown into providing care for my elderly parents and was completely overwhelmed. Fortunately, I was introduced to BS3 Community Care, a compassionate, community-rooted care service that puts people before profit”
When the unexpected happens, finding the right support from the right people can feel like a lifeline. That was the case for one local resident who found herself suddenly responsible for the care of her elderly parents. Overwhelmed and unsure where to turn, she discovered BS3 Community Care and everything changed.
“The team have been absolute angels!”
“Carla’s friendly, reassuring and organised manner really helped me to feel supported and listened to. She drew up a timetable to highlight areas where we needed help, which has been super helpful. She then matched us with some wonderful carers who are really well suited to my parent’s interests and needs.”
Being new to carers, my parents were initially a little apprehensive but instantly felt at ease. Dad is enjoying trips out and about again and is beginning to re-engage in his past interests, with the support of a carer. It has been wonderful to see.
I can spend time away, being confident that Mum and Dad are receiving professional, friendly and high-quality care from the most genuine, lovely and friendly people. The carers have already gone above and beyond what we had expected, demonstrating that my parent’s welfare is at the first and foremost of everything they do. Thank you!"
At BS3 Community Care, stories like this are at the heart of what we do and how we approach the process of connecting people in the community. We understand how daunting it can be to step into a caring role for a family member, especially when it comes without warning. That’s why our team focuses on creating personal relationships - listening to each family’s needs, making sure they all feel seen, supported, and safe.
We’re incredibly grateful to receive such heartfelt feedback and we’re proud to support families through some of life’s most challenging transitions. Whether it’s helping a loved one rediscover old passions, or simply offering a trusted hand to hold, BS3 Community Care is here – with care and support that truly makes a difference.
If you or a loved one could benefit from compassionate, community and connection-based care, please don’t hesitate to reach out. You’re not alone.